Family Service Association of Redlands

Founded in 1898, Family Service has continuously provided service for over 120 years. Our mission was, and still is, "To alleviate poverty, encourage self-sufficiency, and promote the dignity of all people."

Community needs have changed over the years, but the tradition continues today with programs providing emergency support, rental assistance, education, and referrals that focus on helping families become self-sufficient. We utilize a comprehensive case management service delivery system that addresses and identifies the overall needs of the family.

It is with the generous support of the community that we are able to make a difference in people's lives.

Housing Advocacy

      - Motel Vouchers – Provides and emergency place to stay in a crisis situation 

• Rental Assistance
• Utility Assistance – as funding permits 

Family programs

• Surplus Food – provided on a daily walk-in basis (includes bread, produce, and other perishable items) 
• Emergency Food Assistance – Seven days’ worth of groceries that cover 3 meals a day – Special attention is paid to a family’s living situation, i.e. microwavable meals for a family living in a motel 
• Clothing – Provided for basic wear and employment 
• Hygiene Kits – Includes soap, lotion, and toothpaste
• Resource and Referrals – Health, Dental, and Vision referrals
• Childcare – on site, while clients attend classes or intake session

Educational Programs

• Basic Life Skills classes
• Money Management classes
•  Employment Program - With support from the San Manuel Band of Mission Indians, we have an Employment Program. A case manager works with unemployed and underemployed clients on a path to a decent and livable waged job. We are also offering employment scholarships to qualified clients for expenses such as GED tests, trade/vocational schools, work certification and other licenses.
• Counseling – In partnership, Christian Counseling Services works with Family Service to guide clients through the process of mental health counseling. Counseling classes include:
  • Parenting classes – Focuses on bonding, child development, and tactics useful in everyday life relating to minor children
  • Stress Management – Provides specific information on how to deal with stress, daily tips for dealing with the overwhelming feelings that come from being in crisis
  • Women’s Support Groups

 Partnership and Hope

FSA staff and case managers use every resource available to help our clients in need.  Sometimes that means looking to our partners to see how we can collaborate. Sometimes it is just offering a caring heart and a willing ear.