Human Support Services

Human Support Services (HSS) in Waterloo, IL, is a non-profit organization dedicated to providing a comprehensive range of mental and behavioral health services. Established in 1973, HSS is the only complete mental health service provider in Monroe County. The organization offers various programs including outpatient mental health counseling, substance use disorder treatment, and supports for individuals with intellectual and developmental disabilities

HSS offers a variety of services aimed at helping individuals of all ages live their best lives. These services include mental health counseling, crisis services, substance use services, youth services, and dementia caregiver support. They also provide specialized housing options and employment services, such as Community Integrated Living Arrangements (CILA) and job training programs for community employmen

The organization operates under the guidance of a board of directors and is led by Anne Riley, the President/CEO

 HSS is also involved in community partnerships with local schools, law enforcement, and the broader community to support its mission

Financially, HSS offers services on a sliding scale fee basis and accepts various insurance plans, including private insurance, Medicare, and Medicaid, ensuring that care is accessible to those who need it

For those looking for mental health treatment, HSS provides both short-term interventions focusing on immediate stabilization and long-term treatments that include ongoing support and therapy

Human Support Services prides itself on a commitment to the core values of community, courage, and resilience, aiming to break cycles of poverty, reconnect families, facilitate employment, and offer a sense of purpose and belonging to its clients

Mickey showing off his amazing painting skills Sara won Gold at Special Olympics, and she also got to meet a princess.Our clients love to volunteer during our Client Vacation Fund Trivia. This fundraiser is to raise funds for them and support staff to go on vacation. Danielle and members of our community volunteering their time to fix landscaping at one of our facilities.