United Policyholders

Insurance funds are typically the most important and valuable source of help recovering from a disaster, but history has shown those funds don't always flow as they should. Insurers are competitive, for-profit businesses with shareholders, rules and paperwork requirements. Insurance policies are legal contracts. Policyholders (insurance consumers) generally do not know the rules or their rights, and are vulnerable and overwhelmed. That's where United Policyholders, ("UP") comes in.  

UP is a non-profit organization that has been guiding people through the insurance claim process and advocating for policyholders since 1991. Through the Roadmap to Recovery™ Program, UP offers tips, tools and information from previous disaster survivors and from experts on insurance claims, legal matters and the rebuilding/repair process. We also offer educational workshops and long term recovery services after disasters (subject to funding and community support).

UP is dedicated to helping insurance consumers. We accept no funding from insurance companies. and we are here to help. Please visit the Disaster Recovery Help section of our website to see where we are currently offering our services.

To view all of our Roadmap to Recovery services, please visit our website.